Our Rich History
The benefit of having been established for such a long time in a relatively new marketplace is that our team of engineers and maintenance staff include some of the best qualified people in the industry. Whatever problems or requirements you the customer may have, we have almost certainly experienced it before in one of our many thousands watercooler locations.
Our Product Offering
We offer a very wide range of drinking water systems including office water coolers both bottle coolers and mains connected filter coolers (also called POU coolers). In Addition we also manufacture both refrigerated fountains and non-refrigerated fountains for use in schools, factories, gyms, public parks and other areas where there is a need for a clean and convenient drinking water supply.
We service all types of users, virtually every type of workplace imaginable, not just offices but also factories, hospitals, prisons, foundries, funeral parlours, nursing homes, farms, beauty salons, restaurants, almost every conceivable environment. We can also supply private households. We can also service drinking fountains.
Leading Hydration Specialists
The company specializes in mains connected water coolers and drinking fountains. All staff members are fully trained in accordance with the EPDWA industry association standards.
As founder members of the EPDWA, we are subject to an annual independent audit of all company procedures including an inspection of premises and verification of our standards of customer care. We strongly believe that our success is dependant on the quality of our product and service, and to this end we strive to maintain the highest possible standards of customer service both for new and existing customers.
Water Coolers – A Potted History
The water cooler industry and delivery of bulk water to homes and offices started in America. It’s a big country and has large areas of arid countryside without easy access to water, so the idea of bulk deliveries developed. Various forms of porcelain and ceramic dispensers were used to pour water out from the large glass bottles in which they were delivered. Refrigerated dispensers first appeared in the early 20th century. Today almost every office in the USA has a water cooler, and they are also found in large numbers of homes. Nobody knows how many coolers there are altogether, but estimates vary from 10 to 30 million.
Although there have always been a few water coolers in Europe, the idea really took off in the UK in the late 1980’s. Bottle coolers were initially imported from the USA, but through the 1990’s various European manufacturers emerged and since 2000 Asian machines have gained an increasing foothold mostly through of cheaper prices. Other European markets followed the UK lead and developed through the 1990’s, and today there are water cooler distributors covering virtually every town and city throughout the continent. In 2006 there are over 500,000 water coolers in Britain and approaching 3 million in the whole of Europe.
There are now more water coolers in China than the whole of Europe, and almost all Asian countries also have a cooler industry. The majority of the water dispensers in China are non-refrigerated because the people there believe that cold water is unhealthy.
OUR CUSTOMER PROMISE
We aim to provide the best possible service to our customers at the best possible price. No customer is too big or too small for us: our users have anything from 1 to 1000 or more water coolers. We supply drinking water to trade customers (minimum 24 bottles) and pride ourselves on being not only the most experienced but also the best in the business.
Our offices are open Monday-Friday 8.30 am-5pm and we will be happy to respond to any queries you may have, sales enquiries, price quotations, technical queries or anything else during these hours.